Summary In this annual review, planning attorneys assess the impacts on planning of U.S. Supreme Court, federal district court, and state court decisions. Topics will range from First Amendment issues to environmental actions and from housing to equal access. Panelists also will discuss APA's amicus filings and significant legislative actions. The program website contains links to or copies of […]

This webinar on customer service will be led by Paul Zucker, FAICP, and is part of his webinar series The Complete Management Course for Planning Directors.  The focus of this webinar will be on strategy, systems, techniques and people in the context of customer service.