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Customer Service for Planning Departments

October 18, 2013 @ 12:00 pm - 1:30 pm

Summary

This webinar on customer service will be led by Paul Zucker, FAICP, and is part of his webinar series The Complete Management Course for Planning Directors.  The focus of this webinar will be on strategy, systems, techniques and people in the context of customer service.

Speaker

As President of Zucker Systems, Paul Zucker, FAICP, (aka The Management Doctor) is heavily involved in all aspects of Zucker Systems studies. Mr. Zucker has a unique background as a former Planning Director for Brookline, Massachusetts; Marin County, California; and Tucson, Arizona. He also served as Assistant County Administrative Officer and Planning, Environment, Building and Transportation Official for the County of San Diego, California. He trains managers throughout the United States and Canada to run more effective and efficient community development organizations.

CM Credits

1.5 credits are available for this event.

Registration / More Information

Registration is not required, but please RSVP to south@alabamaplanning.org if you plan on attending.

Details

Date:
October 18, 2013
Time:
12:00 pm - 1:30 pm
Event Categories:
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Venue

City of Auburn Planning Department
122-A Tichenor Ave
Auburn, AL 36830 United States
+ Google Map
Phone
334-501-3040

Organizer

City of Auburn
Phone
334.501.3040
Email
fcotten@auburnalabama.org
View Organizer Website